Refund policy

Return Policy

We offer a 48-hour return policy, which means you have 2 days from the date of receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

• The item must be in the same condition as received, unworn, unused, with tags, and in its original packaging.
• Proof of purchase (receipt) is required.

How to Start a Return

To initiate a return, contact us at info@grapplegorilla.com.

• If your return is approved, we will provide a prepaid return shipping label along with detailed instructions on how and where to send your package.

If you have any questions about the return process, don’t hesitate to reach out at info@grapplegorilla.com.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately at info@grapplegorilla.com. Include photos of the item and packaging, if possible. We’ll work quickly to resolve the issue.

Exchanges

Exchanges are considered on a case-by-case basis. Please contact us at info@grapplegorilla.com to discuss your options.

Refunds

Once we receive and inspect your return, we will notify you of the refund decision.

• If approved, the refund will be processed to your original payment method.